LEGAL / PRIVACY

Privacy Policy

Last updated: May 11, 2026

1. Who We Are

This Privacy Policy explains how Yo Digital Agency, located at Sukhanjan, Bokajan, K/A, Assam, India, collects, uses, stores, and shares information. Contact us at sahajananday@gmail.com or +91 7703817344.

2. Information We Collect

We may collect your name, phone number, WhatsApp number, email address, business name, business details, service requirements, budget range, website references, goals, current problems, project urgency, social media details, audience/follower information, content needs, payment details, communication records, website usage data, analytics data, cookies, device data, IP address, and any other information you choose to submit.

3. How We Use Information

We use information to respond to inquiries, prepare proposals, deliver digital services, manage projects, communicate with clients, process payments, improve website performance, analyze marketing activity, run campaigns, provide support, prevent misuse, meet legal obligations, and maintain business records.

4. Cookies and Tracking

Our website and campaigns may use cookies, pixels, analytics tags, tracking links, and similar technologies. These tools help measure traffic, understand user behavior, improve performance, and support advertising or retargeting. You can control cookies through your browser settings.

5. Third-Party Services

We may use third-party services including WhatsApp, Google services, Google Analytics, Meta platforms, Meta Pixel, payment gateways such as Razorpay or Stripe, hosting providers, domain providers, email tools, advertising platforms, CRM tools, plugins, and other digital service providers. These providers may process data under their own privacy policies.

6. Payments

When payments are made through third-party gateways or bank transfer, payment-related data may be processed by the payment provider, bank, or financial platform. We do not intentionally store full card details on this website.

7. Data Sharing

We may share information with trusted vendors, contractors, service providers, advertising platforms, hosting providers, legal or accounting advisors, and authorities when required by law. We do not sell personal information as a standalone product.

8. Data Retention

We keep information for as long as needed to provide services, maintain records, resolve disputes, comply with legal requirements, and support business operations. Project and communication records may be retained for future support, reference, and compliance.

9. Security

We use reasonable administrative and technical measures to protect information. No website, messaging platform, payment system, or online storage method is completely secure, so we cannot guarantee absolute security.

10. Your Choices

You may request access, correction, or deletion of your personal information by contacting us. Some records may be retained where required for legal, accounting, dispute, security, or legitimate business reasons.

11. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

12. Governing Law

This policy is governed by the laws of India. Any privacy-related disputes will be subject to the courts and competent authorities in Assam, India.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version posted on this website will apply from the date shown above.